Sunday, 23rd September 2018
Logo Islandinfo
Mauritius in your hands            
Home

Find in Mauritius

         
Sight Seeing
Activities
Shopping
Eating Out
Nightlife
Hotels
Body & Soul
Business
Services
Real Estate
Mauritius Map
Mauritius Online Magazine May 2017 Issue
Testimonials
Expatriates in Mauritius
Mauritius Discovery
Mauritius Explore
Mauritius Escape
Voucher

Forthcoming Events
in Mauritius


Events & Galleries
in Mauritius
Min: 19 Max: 27
Partly Cloudy
Other regions of Mauritius
 
Email:
           
TOMORROW'S WORLD
13 Jul 2012
O2 TWITTER TEAM DEMONSTRATE THEIR SOCIAL MEDIA MOVES ON ANGRY TWEETERS

O2 was having a nightmare of an evening, and morning, after the failure of its service over Wednesday night affected huge numbers of customers.

And in the front line were the in-house "social media team" in charge of the "@O2 in the UK" account on Twitter, who had to deal with the ire of the company's many customers.

But by demonstrating a lightness of touch at their angrier respondents, the team rapidly gained the admiration of the watching hordes.

Graham Cummings – who gives his location as Stirling – was among those to receive the ju-jitsu methods employed by the team.

    @O2 FUCK YOU! SUCK DICK IN HELL. — Graham Cummings (@grahamcummings7) July 12, 2012

Which earned the response:

    @grahamcummings7 Maybe later, got tweets to send right now. — O2 in the UK (@O2) July 12, 2012

An O2 spokesperson said that the team hadn't had any particular instructions on how to respond to people. "Clearly we're not happy that we've disappointed our customers over the last 24 hours, but it's good to hear that some have enjoyed our tweets," they said.

Source: guardian.co.uk

« Back
 
Publish your article with us for free
Home | About us | Contact Us | Advertising | Link to Us | Airport   Bookmark and Share Site by: Islandinfo & Maxuz Web Agency